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Privacy Policy

Last Updated: November 13, 2024

1. Introduction

Welcome to PsyLoops ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Make a purchase or subscription
  • Upload content to our platform
  • Contact our support team
  • Subscribe to our newsletter

This information may include:

  • Name and contact information (email, phone number)
  • Payment information (processed securely through third-party providers)
  • Profile information and preferences
  • User-generated content (samples, tracks, reviews)

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

  • Device and browser information
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our services
  • Account Management: To manage your account and subscriptions
  • Payment Processing: To process transactions and send receipts
  • Communication: To send updates, newsletters, and promotional materials
  • Customer Support: To respond to your inquiries and provide assistance
  • Analytics: To analyze usage patterns and improve user experience
  • Security: To detect and prevent fraud and unauthorized access
  • Legal Compliance: To comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist in operating our platform (payment processors, hosting providers, analytics services)
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure data storage and access controls
  • Regular security audits and updates
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@psyloops.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Personalize content and advertisements
  • Improve platform functionality

You can control cookies through your browser settings, but disabling them may affect platform functionality.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: privacy@psyloops.com
  • Address: PsyLoops Inc., 123 Music Lane, Los Angeles, CA 90001, USA
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